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Privacy Policy

Asantecare wants to make sure that you have the best possible experience when you’re using our website. We have policies in place to make sure that your personal information is handled properly. We have decided to follow the National Privacy Principles (NPPs) set out in the Privacy Act 1988 (Cth).

This means that we will take care to protect your personal information and keep it safe. The NPPs control how we collect, use, disclose, store, secure and dispose of your Personal Information when you visit this website. The Australian Privacy Principles can be found on the website of the Office of the Federal Privacy Commissioner.

What is Personal Information and why do we collect it?

Personal information is data that relates to you, like your name, email address, or birthday. We collect personal information to make sure we can provide you with the best possible service. Your personal information is information that identifies you, such as your name or your address. Some of the information we collect on this website, like your name, address, email address, and phone number, is personal.

Please do not give us any personal or sensitive information through this website. Asantecare collects your personal information to provide you with information about our programs and services when you have requested it.

If you sign up for Asantecare’s email mailing list, we will keep you updated on new programs and services. If you don’t want to receive emails from us, you can unsubscribe at any time by using the unsubscribe link below. We will explain why we are collecting your Personal Information and how we plan to use it.

Website analytics

Analytics helps us understand how people are using our website. This helps us improve the website and make it more useful for visitors. On our website, we use cookies to help us understand what information and sections of the website are most useful to you and to make your experience on our site more enjoyable. Cookies are an industry standard and most major website use them.

A cookie is a small text file that our site can use to remember your preferences. You can choose to refuse cookies if you want, but you may not be able to use all the features on this website. Google Analytics is a service that helps us understand how people use our website. This information is saved on Google’s servers in the United States.

Google Analytics doesn’t collect or store any personal information about individual users, and it doesn’t link your IP address with any other data held by Google. We use reports from Google Analytics to help us understand how many people are visiting our website and how often they are using specific pages. By using  Asantecare’s website, you agree to have your data processed by Google in the way described in Google’s Privacy Policy – an external site. These purposes are for the purposes set out above.

If you don’t want Google to keep track of your web browsing activities, you can disable or refuse the cookies or use the opt-out service provided by Google external site. Some of the websites Asantecare links to may be different from the website you’re using now. This is because Asantecare helps connect people with services and information they need. Some other websites may have different privacy practices than Asantecare.

Be sure to be aware of what information is being shared on those websites, and how  Asantecare is not responsible for how those websites handle your information. By visiting other websites from the  Asantecare website, we advise you to be aware of their privacy policies.

The Asantecare website also has links to social media sites like Facebook, YouTube, and others. If you choose to “like” or “share” information from this website through these services, we recommend that you read the privacy policy of that service. Social media sites can connect your visits to this site with other personal information, like your name and email address.

Disclosure of Personal Information

Your information may be shared if you have given your permission and it is required by law.

Security of Personal Information collected through  Asantecare website

Asantecare takes care to protect your personal information, like your name, address, and account information, so that it can’t be used or stolen by someone bad. If we no longer need your Personal Information for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. Most of the information about you that we keep is going to be kept by  Asantecare for a minimum of 7 years.

You can access this information, if you want to, and you can also update or change it if you think it’s wrong. If you want to see the information we have about you, you can write to us. If you want to see your Personal Information, Asantecare will not charge you anything, but it may have to charge an administrative fee to provide you with the information. We need to know who you are before we can release the information you requested.

Maintaining the Quality of your Personal Information

We want to make sure that the information we have about you is accurate and up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date.

If you find that the information we have is not up to date or inaccurate, please let us know as soon as possible so we can update our records and make sure the information we provide is up to date and accurate.

This policy is always changing, so please check our website for the most up-to-date information. Our Privacy Policy explains how we handle complaints and enquiries about our privacy practices. If you have any concerns about how we are handling your personal information, please let us know.

Privacy Policy Complaints and Enquiries

If you have any questions or complaints about our privacy policy, please contact us.